Welcome to www.supplystashbin.com (hereinafter referred to as “this website”). These Return and Refund Terms (hereinafter referred to as “Terms”) apply to all virtual digital products (hereinafter referred to as “Products”) purchased by you (individual or legal entity, hereinafter referred to as “User”) on this website. Please read these Terms carefully; your purchase on this website signifies your agreement to abide by and be bound by them.
- Digital Product Delivery and Return Policy
1.1 Once a User completes a purchase on this website and begins downloading or otherwise receiving a digital product, the User provides their explicit prior consent to immediate delivery and irrevocably waives their 14-day no-reason return right. This policy complies with European consumer protection law, and Users should fully understand this before making a purchase.
1.2 Users understand and agree that purchased products are for one-time consumption and are non-refundable after purchase. According to relevant laws, the consumption of virtual digital products differs from that of physical goods and therefore is not subject to the ordinary return process.
- Right of Use Statement
2.1 After purchasing a product, the User only obtains a limited license to use the virtual item within the game. The User expressly acknowledges that:
The User does not own the purchased virtual item.
The website and its operators retain all copyright to the game-related code, art assets, and music. Users may not extract, copy, distribute, or use them for other commercial purposes.
These virtual items are strictly independent, original creations and are NOT affiliated with, endorsed by, or connected to any third-party block-building game brands.
- Age Restriction
3.1 The minimum age requirement for using this website is 18 years of age. If a user is under 18 years of age, they must use this website under the supervision of a parent or guardian. Users agree not to register or make purchases as minors. If an unauthorized transaction is reported, we maintain the right to instantly terminate the associated game account, revoke all digital assets, and submit IP addresses, device data, and digital access logs to our payment processor (Stripe) and issuing banks to forcefully contest the fraudulent claim.
- Governing Law and Dispute Resolution
4.1 These Terms are governed by and construed in accordance with the laws of Singapore. Any dispute arising from these Terms or the user’s use of this website shall be resolved amicably through negotiation. If such negotiation fails, the dispute shall be submitted to the High Court of Singapore for resolution.
- Modification of Terms
5.1 This website reserves the right to modify these Terms at any time. Continued use of this website after modification signifies the user’s acceptance of the modified terms. Users are advised to review these Terms periodically for the latest information.
- Contact Information
If you have any questions regarding this return policy, please contact us using the following information:
Address: 8 Pandan Cres, #02-05, Singapore 128464
Tel: +65 62783322
Email: moss@supplystashbin.com